Shipping policy

Shipping Policy

Last Updated: July 19, 2026

Thank you for choosing VERON. We are committed to delivering your order quickly, securely, and with the highest level of service.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.

  • Orders are not processed or shipped on weekends or public holidays.

  • During new product launches or promotional periods, processing times may be slightly extended.

Shipping Destinations

VERON currently ships exclusively within the Gulf Cooperation Council (GCC) region.

We currently deliver to the following destinations:

  • United Arab Emirates (UAE)

  • Qatar

  • Saudi Arabia

  • Kuwait

  • Bahrain

  • Oman

At this time, we do not offer shipping outside the GCC region.

Estimated Delivery Times

Estimated delivery times are as follows:

  • United Arab Emirates (Dubai, Abu Dhabi & other Emirates): 1–3 business days

  • Qatar (Doha & surrounding areas): 2–5 business days

  • Saudi Arabia: 3–6 business days

  • Kuwait: 3–6 business days

  • Bahrain: 2–5 business days

  • Oman: 3–6 business days

Delivery times are estimates and may vary depending on courier operations, customs clearance, public holidays, or unforeseen circumstances.

Shipping Costs

Shipping fees are calculated at checkout based on the destination and selected shipping method.

Free shipping promotions may be offered from time to time and will be displayed on our website when applicable.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take up to 24–48 hours to become active.

Customs & Duties

For shipments within the GCC, customs duties or local taxes may apply depending on the destination country's regulations.

Any applicable customs charges, VAT, or import fees are the responsibility of the customer unless otherwise stated.

Delivery Delays

Although we strive to meet the estimated delivery times, delays may occur due to:

  • Customs inspections

  • Public holidays

  • Courier service disruptions

  • Severe weather conditions

  • High shipping volumes

  • Other circumstances beyond our control

VERON is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Orders returned due to incorrect or incomplete addresses may incur additional shipping charges for redelivery.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer support within 7 days of the expected delivery date.

We will work with the shipping provider to investigate the issue and assist you in reaching a resolution.

Contact

If you have any questions regarding shipping, please contact our customer support through the contact information provided on our website.

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